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AUTOMOBILE
D&K have worked with major auto brands on a range of studies. Industry-leading companies trust our experts to provide custom solutions for their unique challenges. Whether it’s a clinic, CATI or online survey, our skilled team will get the job done right. We can even perform mystery shopping and focus group surveys to help you understand consumers’ shopping habits better.
D&K provide a wide range of strategic and tactical solutions that provide insight into your most pressing questions. With a focus on industry trends, DIY/DIFM consumer parts and service purchasing behavior, automotive repair shop purchasing behavior, channel trends and many other important metrics
With market surveys, dealerships and car brands can analyze drivers of satisfaction and dissatisfaction with current and potential customers to determine what is working and what improvements should be made.
They also help identify market trends, allowing dealerships to adapt their offerings and strategies accordingly.